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I was chatting to one of my copy-cub students this week. He was struggling with a piece of copy that wasn’t converting.
Couldn’t put his finger on it…
So he asked if I could run my masterful eye over it. He was hoping I could spot the leaking crack that flowed into the dark abyss of lost sales. Smart move.
So I checked it out. And there it was. Staring me in the face like a flashlight stunned Possum in the veggie patch.
You see… everything else in the copy was great. He tapped into the dominant emotion of the market with a crunching headline. Pulled them into a story from the get-go. Dug up all their objections, fears and desires. Transitioned into the solution like a seasoned pro. Drenched the piece with some undeniable proof to back it all up…
But just couldn’t drag them over the line…
So what was missing?
Lucky for you… my soon-to-be-enlightened-conversion-enthusiast… You’re about to find out.
Once I revealed this golden insight with my eager understudy, I thought why not share it here too?
Okay, enough stalling. Brace yourself…
Here’s what the missing ingredient was
He didn’t show them a R.O.I (return on investment).
Big mistake. Huge.
Showing your clients a R.O.I is a critical, powerful weapon to use in your copy to close a sale. Don’t forget this.
Let me show you how. To drive the point home… (You’re gonna love this)… I’ve even added in some examples from a couple of winning sales letters that I’ve personally written. Cool huh?
So let’s kick it off…
Okay, before I get started, let me drill this into your mind one more time so it sticks. Remember this..
Anytime You Can Show Your Prospect A
Return On Investment In Your Copy… DO IT”
In fact, go the extra mile to show them. This is one of the most powerful “copy clicks” you can ever use. Period.
To prove it… The kingpin of direct response copywriting, Dan Kennedy, rates the “ROI click” as one of his top five copy-clicks he uses every time he writes sales copy (as if you need any more convincing than that)
Think about the psychology behind it…
Keeping in mind that the majority of your prospects are secretly looking for reasons NOT to buy from you…
What do I mean? Well, let’s be honest here… Your prospects don’t spring out of bed in the morning looking to spend money with you, right?
Reality check:
If they can get the solution for free,
they’ll take it every time, no question.
So you need to knuckle down and work harder in your copy if you want them to part with their money.
Beware of the dangerous little voice in their head that whispers, “I don’t really need to spend money on this”.
It’s your job to silence that voice
Good news is… the ROI click can totally swing them around. If you can demonstrate (as simple as possible) how quickly and easy they can recoup the money they spend with you, then it could seal the deal.
That little voice will now say, “What have I got to lose? I’ll get my money back in X days/months, then I’ll be in front after that”
NOTE: If you hear more then two voices at the same time, please see a doctor immediately or stop smoking those “special” hand-rolled cigarettes.
Moving on… Let me give you an example of a ROI click. Sound okay?
The first example is from an ebook sales letter.
If you’ve seen me present on stage before… or watched my free-gift-DVD “How to write a winning sales letter”… then you may remember this example from the ‘Dog Breeding” letter.
Here’s how I used the “ROI click” for this $27 ebook
How this $27 ebook can make you $30,000
Then I got to thinking… now I know all the facts on dog breeding, and seeing that I LOVE the process…this little $27 ebook could make me some extra cash on the side. My calculations told me I could sell each puppy for around $1000 each, so with a litter of 11, that’s $11,000 for doing something I love.
Then my mind really started ticking over… I could do this several times per year and pocket around $30,000 and stay at home and enjoy life, instead of selling my soul to an unappreciative BOSS!
That example is pretty short and sweet – Probably all that’s needed for a $27 ebook. In hindsight, if I had taken the time to create a visual graph or table showing the profits, then it would convert even more.
Note to self: Go back and add a graph.
Okay, the next example is selling a high priced service for providing leads to financial planners.
As you’ll see, I’ve put a lot more emphasis on diagrams and tables to show the ROI. I’ve ripped out three pages from the letter for you to look at.
There’s a lot of great copy and psychology weaved through this example – so it’ll pay to read the lot. Yes, it’s long, but I had to convince the prospect to part with a lot of money here… so there is a lot more selling and convincing to do, so the copy needs to be longer to make the sale.



End of example.
There are stacks of great chunks of copy you can be “inspired” by in the above example. But most of all… look at the powerful demonstration of ROI.
Use it where you can. It works.
Till next time…
Think big. Be different.
Bret Thomson
P.S. Tell me… did you enjoy seeing real examples of some of my copy? Do you wanna see more like this? Let me know by leaving me a comment below. Cheers

G’day
Tell me… be honest… was I too harsh with this guy?
Email correspondence pasted below.
Think big. Be different
Bret Thomson
——————————————
From: Trevor Mulldane
Sent: 26th May 2011 10:48am
To: Bret Thomson
Subject: Urgent copywriting project
Hi Bret
I saw you speak at a conference last year and I thought I’d give you a chance to write sales copy for my company.
We are launching an exciting piece of software for social media in two weeks time. We have two other copywriters submitting copy for this project. We will spilt-test your sales copy against the others to see which converts best. If your copy is successful, we will then let you write for our future projects. We are happy to pay you for future projects, however this project is just a test to see if you qualify.
Please submit some recent copy samples for me to review ASAP. Also, include your prices for writing a sales letter. Send your samples and prices to my assistant Sharon (Cc’d in this email) by C.O.B tomorrow, then she will send you the project brief.
We will need your first draft by next Friday June 3rd.
Trevor
—————————————–
From: Bret Thomson
Sent: 26th May 2011 11:21am
To: Trevor Mulldane
Subject: Re: Urgent copywriting project
Hi Trevor
Thanks for thinking of me, but I’m busy enough right now without writing copy for free.
Re prices: I don’t give out prices without my potential client filling out a essay writers detailed questionnaire and phone interview. This is the first step of my essential researching criteria.
I’m happy to send this to you anyway, as it will surely benefit you.
Good luck with your project.
Kind regards
Bret
—————————————
From: Trevor Mulldane
Sent: 26th May 2011 11:36am
To: Bret Thomson
Subject: Re: Re: Urgent copywriting project
Bret
I don’t have time for quizzes or games.
And frankly, your short sightedness surprises me. You could make a lot of money later on, once this product goes big.
I only contacted you because I saw you speak from stage and you essay writer sounded like you knew what you were talking about. Maybe I was wrong?
Send me your current copy examples anyway, and if I think your work is up to scratch, I may give you another chance.
Trevor
————————————–
From: Bret Thomson
Sent: 26th May 2011 11:57am
To: Trevor Mulldane
Subject: Re: Re: Re: Urgent copywriting project
Hi Trevor
I have to apologise. I didn’t realize we had met. I have to be honest… I’m a little confused. Are you sure it was me you saw speaking on stage?
Because I can’t remember wearing a t-shirt that read, “Feel-free-to-screw-me-over-and-I’ll-kiss-your-ass-for-free”.
Amazing coincidence though… because just this morning I sprung out of bed hoping someone would give me an “opportunity” to exchange my years of experience of writing million-dollar sales copy – for nothing!
Ohhh, sorry, my bad… you did say I may get paid later for a future job. Wow, thank you Mr. Scrooge (so generous).
Next week I had organized a special camping trip with my three sons for some long-overdue father-and-son time… Let me just text my boys and cancel the trip so I can work on your project for free. Oh joy…
Bret
www.BretThomson.com
P.S. If you ever need your house painted (for free)… or help moving heavy furniture, please make sure you ask me first. What an honor that would be.
—————————————
From: Trevor Mulldane
Sent: 26th May 2011 12:05pm
To: Bret Thomson
Subject: Re: Re: Re: Re: Urgent copywriting project
I will over look your smart-ass attempt of being funny and give you one last chance to be a part of this.
You obviously have no idea how much money this software launch will make.
Send me recent copy examples and prices ASAP or we will move forward without you.
Trevor
—————————————
From: Bret Thomson
Sent: 26th May 2011 12:28pm
To: Trevor Mulldane
Subject: Re: Re: Re: Re: Re: Urgent copywriting project
Hi Trevor
I’m sorry. Thanks for giving me a second chance for you to suck the bone marrow from my copywriting soul.
As requested, here are my most recent copy examples:
“They All Laughed When I Sat Down To Write Copy For Trevor
Because He’s Too Tight To Pay…”
“Give Me Just 3 Hours Working With Trevor
And He’ll Happily Milk Me As Dry As A Camels
Arse In A Sandstorm – Guilt Free – Guaranteed”
“Who Else Wants To Sell Their Soul To A
Knob-Jockey That Blatantly Exploits Talented
People To Selfishly Line His Own Pockets?”
—————————————–
From: Trevor Mulldane
Sent: 26th May 2011 12:34pm
To: Bret Thomson
Subject: Re: Re: Re: Re: Re: Re: Urgent copywriting project
Bret
You obviously don’t have the brains or maturity to comprehend the scope of what we are doing.
I only work with professionals, not idiots like yourself.
Trevor
——————————————-
From: Bret Thomson
Sent: 26th May 2011 12:39pm
To: Trevor Mulldane
Subject: jection
Hi Trevor
I am so mature.
You’re not – times a hundred!
No, wait… a MILLION!
—————————————
From: Trevor Mulldane
Sent: 26th May 2011 12:42pm
To: Bret Thomson
Subject: Re: jection
I’m not even going to give you the pleasure in responding.
—————————————
From: Bret Thomson
Sent: 26th May 2011 12:44pm
To: Trevor Mulldane
Subject: Re: Re: jection
But you just did.
————————————-
From: Trevor Mulldane
Sent: 26th May 2011 12:46pm
To: Bret Thomson
Subject: Re: Re: Re: jection
Fuck off.
————————————–
So again… was I too harsh?
Go ahead and leave a comment below – don’t be shy 😉
Think big. Be different…
Bret Thomson
OK here it is. As promised…
I originally got this questionnaire from Pete Godfrey – who in turn probably got it from Dan Kennedy – who in turn probably got it from GOD!!
Okay, let’s get cracking…
I’m going to cut straight to the chase.
To write a kick ass sales letter you have to know your ideal client “intimately” – meaning you almost have to know what kind of ‘pillow talk’ is happening!
Don’t take that the wrong way, but if you can really understand what makes your prospect tick… as closely as you do your own partner… then your copy will make an instant emotional connection!
This may sound weird – but I try and “become my client” – walk in their shoes – think like they think – feel like they feel.
And that’s where this questionnaire comes in. It’s your ticket to what’s going on in their mind.
Right, so what you need to do now is read through the questionnaire below and then use it for your own research.
For bonus points see if you can pick up on the psychology that underlines this questionnaire!
I’ve made comments for you in red – my prospects obviously wouldn’t be seeing the red comments. They are just for you, okay?
I won’t keep you hanging any longer. Here it is…
Note: If you want to print off your own version then click here
If you want to see a real ‘filled out’ and completed version then click here
Bret’s Copywriting Questionnaire:
Bret’s note in red: I always try and picture a real person that I actually know as the ideal prospect. This makes it easier for me to understand how they think and how they’ll react to certain things. It’s a very, very powerful advanced technique (and easy to do!).
1) What keeps them awake at night?
2) What are they afraid of?
3) What are they angry about? Who are they angry at?
4) What are their top 3 daily frustrations?
5) What trends are occurring and will occur in their businesses or lives?
6) What do they secretly, ardently desire most?
7) Is there a built in bias to the way they make decisions? (Example: engineers = analytical)
8) Do they have their own language? If so give examples of words and phrases they use.
9) Who else is selling them something similar and how?
10) What magazines do they read?
11) What websites do they visit?
The list above is the backbone for connecting with your prospect on an emotional level. Especially the first 4 questions.
This is important to weave into your copy as it increases believability and trust.
If you want to take it one step further, then turn the benefits into feelings. That’s worth repeating: turn the benefits into the feelings they will experience! Got it? Good!
The scarier the guarantee the better! For example: 200% double your money back guarantee!
Find out what has worked and what hasn’t in the past.
It always pays to interview them for this question and record the dialog!
Then you can see how to make your advertising stand out from the crowd!
This is critically important to weed out every single objection
——————————————————————————-
Think big. Be different…
OK. Hot on the tail of my last post about research and Why Pro-Copywriters Get Paid The BIG BUCKS! I’ve compiled here for you…
Let’s get right to it shall we?
This is a good one. I like to jump on the phone or on Skype and record an interview with my client. Then after the interview I ask my client if they have an ideal customer that I could interview. In both cases I get the recordings transcribed into print (I’ve got a great transcriber if you’re after one) and this gives me awesome usable chunks of copy to slot straight into my sales letter.
You may even want to ring up someone who is in your target audience and take them out for lunch! Who knows… just one sentence could give you the emotional twist that will make all the difference!
Here’s where you get do to some good sleuthing! Jump on the net and check out some of the online forums for your subject/industry. See what common questions are being asked, what concerns are popping up, what arguments are going on. Forums are a powerful resource for getting insights into how you’re audience are feeling.
Another great resource for researching. Type in keywords related to your subject and there’s bound to be a stack of people standing on their soap box having their say and wanting their 15 seconds of fame! Try it – I’ve used it with great results!
Create a survey that goes out to your target audience. Creating an online survey is simple and basic these days through www.surveymonkey.com. You can ask questions about price points, expectations, dislikes, frustrations, the works! Keep it as short as possible and try and throw in a free bonus gift as a reward for filling the survey out.
Okay, that’s all for today. Make sure you put this to the test – you won’t be disappointed.
And next post, as promised…My Copywriting Questionnaire Extraordinaire!
Bye for now….
Think big. Be different…
Bret
Do you want to know the real difference between a “pro” copywriter and an average “wanna be” copywriter?
OR why some sales letters or ads cause an absolute traffic jam of sales compared to the “ho-hum” sales material that doesn’t even get read?
Sure, there may be a different skill level in the writing but I’m not talking about that. No, I’m talking about The Reason why certain copywriters get paid the BIG BUCKS!!!
Wanna guess?
OK, let me tell you…
“Researching.”
Yuck. It’s an ugly word right? But it’s in the researching stage that you come up with the big idea! The hook! Or the twist!
It’s where you come up with the “X” factor that’ll make phones ring and credit cards swipe faster than a western gunslinger!
Trust me. Breeze over this part and you’ll definitely leave a mountain of cash behind.
So put on your sleuthing hat and dust off the old magnifying glass because…
You’re about to become a sales detective!
Something you may not know is… in a lot of cases pro copywriters will spend 75% of their time researching and only 25% writing!
It’s that important!
WARNING: Beware of the dangerous trap that unsuspecting business owners and entrepreneurs fall into!
And that is…
They “ASSUME” they know what their client wants!
WRONG!
You’ve heard it before… ASSUME (or ASS-U-ME) means making an ASS out of U and ME.
Do you want to become a marketing expert overnight? Then ask your clients what they want. Duh! Pretty simple right?
Here’s a BIG distinction you need to imprint in your brain:
“You are not your client”
To help you Uncover More Copy Gold Than A Prospector During The 1800’s Gold Rush I’ve put together a list of what to look for in your detective researching time:
Believe me – that list could go on forever!
And lucky for you…as a valued reader…I’m going to share the exact copywriting questionnaire that I use to suck all of this important information out of the clients I write copy for.
But first, stay tuned for my next post where I’ll show you…
The TOP 4 Ways to Learn More Than An Eavesdropper At A Gossip Convention!
Think big. Be different…
Bret Thomson